A focused Operations Director with a proven track record of success working within medical, leisure and retail organisations. This success has been achieved through inspiring large teams and individuals to achieve a business strategy through the delivery of great customer service and operational excellence. Key Skills • Over 20 years senior management experience• Proven track record of achieving sales targets and driving profit through strong P&L management• Passionate about motivating and developing people to achieve success through strong core values• Genuine customer service ethos• Excellent operational awareness and control• Considerable Health & Safety and Information Risk Management experience• Strong commercial and business management skills• Passionate about success and a high energy work rate